Is Your Elevator Going Down?

Is Your Elevator Going Down?

One of our industry’s biggest failures today is its early success. There was a golden period when your salon didn’t have to be good … your doors just had to be open. There were far fewer tanning salons, far fewer massage studios and many less ways for consumers to...
The Winds of Change

The Winds of Change

The winds of change – the haunting strains of the Scorpions classic 1990 rock hit, was targeted in its meaning to the events of that day when the USSR was finally throwing in the towel. Those winds were blowing for many years and both the citizens of the USSR and its...
Are you losing Marla?

Are you losing Marla?

A recent counseling session I had with a salon chain operator regarding his best manager, Marla, revealed a few reasons why the salon may soon lose her – a four-year company veteran and top performer for the company. Marla’s store has the highest per customer average,...
Membership has its privileges

Membership has its privileges

Thinking about how you’ll pay your salon costs come 3rd and 4th quarter of this year???? Thinking about how you can have a more steady revenue stream and increasing profits??? Both questions are easy to answer and are exceptionally easier to accomplish with a...
Don’t get hung up on reducing payroll!

Don’t get hung up on reducing payroll!

Focus more fiercely on sales! For the tanning business, the first quarter was not one to cheer about. The still re-emerging economy and Nome-like weather in the Midwest, Northeast and relatively cool temps in the Southeast seem to have made tanners shy about starting...