Are your salons in the hands of children?

Are your salons in the hands of children?

A candidate for the district manager position at a salon chain recently told me in an interview that when it comes to successful salon operation, “Someone in each salon has to be the adult.” Every day without fail, I interview candidates for salon jobs who have...
Friends & Family…

Friends & Family…

Heartaches & Headaches The tanning industry is loaded with smart, independent entrepreneurial talents who saw an opportunity in the tanning business and seized it with a gambler’s vigor you may only see in Vegas. They bet the farm, searched for great locations,...
Execution is Your Future… or Your Failing

Execution is Your Future… or Your Failing

Capitalizing on Trade Show Emotions Every year, our industry conducts dozens of trade shows to display tanning products and services. And every year, thousands of well-meaning salon operators and managers attend dozens of workshops, seminars and keynote speeches that...
Managing Your “Boss from Planet X”

Managing Your “Boss from Planet X”

Are you thinking that the owner or manager at the salon where you work might be from another planet? Douglas McGregor, an American social psychologist, proposed his famous “X-Y” theory in 1960 in his book The Human Side of Enterprise. Theory X managers generally get...

“I’m goin’ to Kansas City…

Kansas City, here I come!” Recognize those song lyrics? They were sung by Wilbert Harrison in his 1959 hit song,“Kansas City.” It was a big record for him and a reminder to all of you that one of the New Year’s premiere trade events is in Kansas City on January 3-4 at...