by Jessica Kelley | Aug 14, 2018 | Ask a Tanning Salon Business Consultant
Q: “Tanning salon owners like me get so much conflicting information about commissions. I’d like to know your take on offering commissions to salon employees, both in principle and how much you believe in appropriate. As a tanning salon business consultant, I get...
by Jessica Kelley | Aug 7, 2018 | Ask a Tanning Salon Business Consultant
Q: “I have a customer that said she cancelled a year ago and is still being charged for her monthly tanning membership. She said she came in and signed a form. We have no cancellation form signed, no entry on her account and no notes of any kind of her cancellation....
by Jessica Kelley | Jul 31, 2018 | Ask a Tanning Salon Business Consultant
Q: “What would you say to tanning salon owners who are offering the $9.99 EFT membership based upon the theory of selling quantity to the masses instead of pricing the service for what they believe it’s worth?” A: This is a very good question because it’s something...
by Jessica Kelley | Jul 24, 2018 | Ask a Tanning Salon Business Consultant
Q: “So many times, I haven’t recognized a problem until it becomes a ‘forest fire.’ With the next employee, I end up stressing over every little ember. This doesn’t create a fun workplace for either of us. How do I prevent forest fires without going crazy?” A:...
by Jessica Kelley | Jul 17, 2018 | Ask a Tanning Salon Business Consultant
Q: “As a tanning salon owner and service provider, I’m very motivated by goals both big and small. The problem is that I can’t get one of my salon employees to understand why goals are so important, and why she should be working toward them. What can I do to...
